USPTO Examiner HONG HARRY S - Art Unit 2693

Recent Applications

Detailed information about the 100 most recent patent applications.

Application NumberTitleFiling DateDisposal DateDispositionTime (months)Office ActionsRestrictionsInterviewAppeal
18680207RF ANTENNA AND HEARING DEVICE WITH RF ANTENNAMay 2024December 2024Allow700YesNo
18642223Calculating An Estimated Wait TimeApril 2024March 2025Allow1110YesNo
18641113LIVE ASSIST SYSTEMS AND METHODS WITH REAL TIME SCORING OF AGENT PERFORMANCEApril 2024November 2024Allow700YesNo
18640955METHODS FOR SIMULTANEOUS INTERACTION ON A WEB PAGE BY A CUSTOMER AND CUSTOMER SERVICE REPRESENTATIVEApril 2024March 2025Allow1110YesNo
18635974AUTOMATED CALLING SYSTEMApril 2024November 2024Allow700YesNo
18634505AUTOMATED ROBOCALL DETECTIONApril 2024October 2024Allow700YesNo
18629032DISPLAY DEVICE INCLUDING SOUND GENERATOR AND VIBRATION DAMPING MEMBERApril 2024November 2024Allow800YesNo
18624703INTELLIGENT ATTESTATION OF TRAFFIC USING A ROUTING ENGINEApril 2024October 2024Allow700YesNo
18607496Systems and methods for blockchain wireless services in a controlled environmentMarch 2024September 2024Allow600YesNo
18443408METHODS AND APPARATUS FOR CALL TRAFFIC ANOMALY MITIGATIONFebruary 2024December 2024Allow1010YesNo
18436516SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CUSTOMER EXPERIENCE IN INTERACTIVE COMMUNICATIONSFebruary 2024September 2024Allow810YesNo
18419744EARDRUM ACOUSTIC PRESSURE ESTIMATION USING FEEDBACK CANCELLERJanuary 2024August 2024Allow700YesNo
18409630APPARATUSES AND METHODS INVOLVING PARKING COMMUNICATIONSJanuary 2024August 2024Allow700YesNo
18403445UNIFIED COMMUNICATIONS CALL ROUTING AND DECISION BASED ON INTEGRATED ANALYTICS-DRIVEN DATABASE AND AGGREGATED DATAJanuary 2024July 2024Allow700YesNo
18391464INTELLIGENT MATCHING OF A USER TO AN AGENT FOR A COMMUNICATION SESSIONDecember 2023July 2024Allow700YesNo
18522092AUDIO-BASED POLLING DURING A CONFERENCE CALL DISCUSSIONNovember 2023June 2024Allow600YesNo
18387970Intelligent Routing Signaling SystemNovember 2023January 2025Allow1400NoNo
18382702SYSTEM AND METHOD FOR IDENTIFYING THEMES IN INTERACTIVE COMMUNICATIONSOctober 2023May 2024Allow700YesNo
18490184SELECTING A TARGET QUEUE FOR AN ELECTRONIC COMMUNICATIONOctober 2023April 2024Allow600YesNo
18475043AI-BASED COMPLIANCE AND PREFERENCE SYSTEMSeptember 2023April 2024Allow700YesNo
18369719METHOD FOR REROUTING COMMUNICATION IN A UNIFIED COMMUNICATIONS NETWORKSeptember 2023February 2025Allow1700YesNo
18240723TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEMAugust 2023November 2024Abandon1410NoNo
18239724SELECTIVE PERFORMANCE OF AUTOMATED TELEPHONE CALLS TO REDUCE LATENCY AND/OR DURATION OF ASSISTANT INTERACTIONAugust 2023April 2024Allow800YesNo
18238926METHOD AND APPARATUS FOR CREATING A DATABASE OF CONTACT CENTER RESPONSE RECORDSAugust 2023March 2025Allow1810NoNo
18454450SYSTEM AND METHOD FOR MANAGING ROUTING OF CUSTOMER CALLSAugust 2023July 2024Allow1110NoNo
18452991SYSTEM AND METHOD FOR MANAGING ROUTING OF CUSTOMER CALLS TO AGENTSAugust 2023October 2024Allow1410NoNo
18448216SYSTEMS AND METHODS FOR ELECTRONIC REQUEST ROUTING AND DISTRIBUTIONAugust 2023October 2024Allow1410NoNo
18226283METHOD FOR DYNAMICALLY PRIORITIZING INBOUND INTERACTIONS IN A DIGITAL MULTI-CHANNEL CONTACT CENTERJuly 2023February 2025Allow1900NoNo
18355970RF ANTENNA AND HEARING DEVICE WITH RF ANTENNAJuly 2023February 2024Allow700YesNo
18219480AUTOMATED CALLING SYSTEMJuly 2023January 2024Allow600YesNo
18212989METHODS FOR SIMULTANEOUS INTERACTION ON A WEB PAGE BY A CUSTOMER AND CUSTOMER SERVICE REPRESENTATIVEJune 2023March 2024Allow910NoNo
18206448TECHNIQUES FOR DECISIONING BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEMJune 2023April 2024Allow1010NoNo
18323383SYSTEM AND METHOD FOR IMPROVEMENTS TO PRE-PROCESSING OF DATA FOR FORECASTINGMay 2023December 2023Allow700YesNo
18321981CALL CENTER LOAD BALANCING AND ROUTING MANAGEMENTMay 2023February 2024Allow900YesNo
18197705Systems and methods for blockchain wireless services in a controlled environmentMay 2023December 2023Allow700YesNo
18196522CONTEXT-AWARE AUDIO INTERFACINGMay 2023March 2024Allow1100YesNo
18309879System and method for generating an expandable pool of virtual agents to provide solutions in a metaverseMay 2023December 2024Allow2000NoNo
18139194DISTRIBUTED NETWORK OF COMMUNICATIVELY COUPLED NOISE MONITORING AND MAPPING DEVICESApril 2023December 2023Allow700YesNo
18134766INTELLIGENT ATTESTATION OF TRAFFIC USING A ROUTING ENGINEApril 2023March 2024Allow1110YesNo
18295022GENERATING A HEARING ASSISTANCE DEVICE SHELLApril 2023November 2023Allow700YesNo
18187096ADJUSTING AUDIBLE AREA OF AVATAR'S VOICEMarch 2023March 2025Allow2300NoNo
18185553SELECTING A TARGET QUEUE FOR AN ELECTRONIC COMMUNICATIONMarch 2023July 2023Allow400YesNo
18121237SYSTEMS AND METHODS FOR SYNCHRONIZING AGENT STAFFING AND CUSTOMER CALL VOLUME IN CONTACT CENTERSMarch 2023February 2024Allow1100NoNo
18114220AI-BASED COMPLIANCE AND PREFERENCE SYSTEMFebruary 2023June 2023Allow400YesNo
18104088TECHNOLOGIES FOR ADAPTIVE PREDICTIVE ROUTING IN CONTACT CENTER SYSTEMSJanuary 2023October 2024Allow2011NoNo
18100422DISPLAY DEVICE INCLUDING SOUND GENERATOR AND VIBRATION DAMPING MEMBERJanuary 2023August 2023Allow710NoNo
18150589Calculating An Estimated Wait Time At A Contact CenterJanuary 2023January 2024Allow1310NoNo
18003182METHOD FOR PROCESSING A REQUEST FROM A COMMUNICATION TERMINALDecember 2022May 2024Allow1710NoNo
18087843USB MICROPHONE FOR WIRELESS TRANSMISSIONDecember 2022December 2024Allow2410NoNo
18011434INVARIANCE-CONTROLLED ELECTROACOUSTIC TRANSMITTERDecember 2022October 2024Allow2200YesNo
18067381CONTEXT DATA ATTACHMENT FOR INTERFACE-BASED COMMUNICATION SESSIONSDecember 2022January 2025Allow2510NoNo
18083316HAPTIC SENSING DEVICE, ELECTRONIC DEVICE, EARPHONE, AND WATCHDecember 2022October 2024Allow2200NoNo
18065312METHOD AND APPARATUS FOR ROUTING COMMUNICATIONS WITHIN A CONTACT CENTERDecember 2022November 2023Allow1110NoNo
18010089AUDITORY PROSTHESIS BATTERY AUTONOMY CONFIGURATIONDecember 2022September 2024Allow2100NoNo
18064675DELAYED INTERACTIVE AUTO ATTENDANTDecember 2022December 2023Abandon1210NoNo
18073981METHOD FOR MANAGING AN UNALLOCATED TELEPHONE NUMBER IN A COMMUNICATION NETWORK, METHOD FOR PROCESSING A REQUEST FOR ALLOCATING A TELEPHONE NUMBER, CORRESPONDING DEVICES, ITEM OF COMMUNICATION EQUIPMENT, SYSTEM AND COMPUTER PROGRAMSDecember 2022December 2024Allow2511NoNo
17991689APPARATUSES AND METHODS INVOLVING PARKING COMMUNICATIONSNovember 2022September 2023Allow2100NoNo
17986446WEARABLE ELECTRONIC DEVICE AND METHOD FOR PROCESSING AUDIO SIGNAL USING THE SAMENovember 2022January 2025Allow2610YesNo
17974323MICROPHONE SYSTEMOctober 2022July 2024Allow2000NoNo
17970988SETTING SYSTEM OF WIRELESS HEADPHONE AND SETTING METHOD OF WIRELESS HEADPHONEOctober 2022October 2024Allow2410NoNo
17919722ACOUSTIC PROCESSING DEVICE, ACOUSTIC PROCESSING METHOD, CONTROL METHOD, AND PROGRAMOctober 2022September 2024Allow2310YesNo
17966229DUAL BAND WIRELESS COMMUNICATIONS FOR MULTIPLE CONCURRENT AUDIO STREAMSOctober 2022August 2024Allow2200NoNo
17959462Environmentally Adaptive Masking SoundOctober 2022February 2025Allow2820YesNo
17955944Multi-Channel Model Train Sound Optimization System & MethodSeptember 2022February 2025Allow2900NoNo
17907325APPARATUS FOR SOUND DETECTION, SOUND LOCALIZATION AND BEAM FORMING AND METHOD OF PRODUCING SUCH APPARATUSSeptember 2022May 2024Allow2000NoNo
17948563CROSSTALK OFF EAR DETECTION FOR CIRCUMAURAL HEADSETSeptember 2022August 2024Allow2300NoNo
17948756Audio Synchronization Using Bluetooth Low EnergySeptember 2022June 2024Allow2100NoNo
17901036METHOD FOR MANAGING CALL QUEUES FOR RECURRING CUSTOMER QUESTIONSSeptember 2022October 2023Allow1310NoNo
17900595SYSTEM AND METHOD FOR IDENTIFYING THEMES IN INTERACTIVE COMMUNICATIONSAugust 2022July 2023Allow1100NoNo
17900581SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CUSTOMER EXPERIENCE IN INTERACTIVE COMMUNICATIONSAugust 2022November 2023Allow1410NoNo
17893988LIVE ASSIST SYSTEMS AND METHODS WITH REAL TIME SCORING OF AGENT PERFORMANCEAugust 2022January 2024Allow1710NoNo
17892695LIMITING QUERY DISTRIBUTION WITHIN AN AGENT GROUP BASED ON SKIP CRITERIAAugust 2022January 2024Allow1710YesNo
17890749UNIFIED COMMUNICATIONS CALL ROUTING AND DECISION BASED ON INTEGRATED ANALYTICS-DRIVEN DATABASE AND AGGREGATED DATAAugust 2022September 2023Allow1210YesNo
17795450CALL ROUTING BASED ON TECHNICAL SKILLS OF USERSJuly 2022May 2024Abandon2210NoNo
17811460EARDRUM ACOUSTIC PRESSURE ESTIMATION USING FEEDBACK CANCELLERJuly 2022October 2023Allow1500NoNo
17859725SYSTEM AND METHOD FOR PROVIDING SUPPORT TO USER OF AUTONOMOUS VEHICLE (AV) BASED ON SENTIMENT ANALYSISJuly 2022November 2024Allow2800YesNo
17854619APPARATUS AND METHOD TO INTEGRATE A WIRELESS CHARGER AND A HEARING ASSISTANCE DEVICEJune 2022August 2024Allow2600NoNo
17850126AUDIO CIRCUIT, AND REPRODUCTION METHOD OF DSD SIGNALJune 2022August 2024Allow2510YesNo
17848231METHODS, SYSTEMS AND APPARATUS FOR GENERATING AND/OR USING COMMUNICATIONS TRAINING DATAJune 2022February 2024Allow1910NoNo
17808169SYSTEMS AND METHODS FOR COORDINATED PLAYBACK OF ANALOG AND DIGITAL MEDIA CONTENTJune 2022February 2024Allow1900NoNo
17786649NUISANCE CALL COUNTERMEASURE APPARATUS, METHOD AND PROGRAMJune 2022November 2023Allow1600NoNo
17841002HEARING DEVICE COMPRISING AN ADAPTIVE FILTER BANKJune 2022September 2024Allow2710NoNo
17830593SYSTEM AND METHOD FOR PROVISION OF AN ADVANCED NETWORK FUNCTION TO A DEVICEJune 2022December 2023Allow1910YesNo
17825599HEARING COMPENSATION DEVICE AND HEARING COMPENSATION METHODMay 2022January 2024Allow1910NoNo
17750583In-Person Audio Access for Remote UsersMay 2022September 2024Allow2800YesNo
17745812MESSAGE TRANSMISSION USING AN IVR SYSTEMMay 2022January 2024Allow2000YesNo
17736645Automated Robocall DetectionMay 2022March 2024Allow2220NoNo
17727572PERSONALIZED AUTO VOLUME ADJUSTMENT DURING DIGITAL CONFERENCING MEETINGSApril 2022January 2025Abandon3310NoNo
17769059CALL QUEUE MANAGEMENT BY DIGITAL ASSISTANTApril 2022January 2024Allow2210NoNo
17714068ELECTRONIC HEARING DEVICE AND METHODApril 2022July 2024Allow2710NoNo
17655116SYSTEM AND METHOD FOR A WORK DISTRIBUTION SERVICEMarch 2022September 2023Allow1820YesNo
17683482SPATIAL AUDIO MODIFICATIONMarch 2022May 2024Allow2610NoNo
17637446STEERING OF BINAURALIZATION OF AUDIOFebruary 2022September 2023Allow1900NoNo
17666367SYSTEMS AND METHODS FOR DETERMINING A LIKELIHOOD OF A LEAD CONVERSION EVENTFebruary 2022January 2024Allow2310NoNo
17648397ACTIVE NOISE CANCELLATION HEADPHONEJanuary 2022March 2024Allow2600NoNo
17622189SUSPICIOUS CALL HANDLING SYSTEM, SUSPICIOUS CALL HANDLING METHOD, OUTGOING/INCOMING CALL INFORMATION COLLECTION SERVER AND PROGRAMDecember 2021July 2024Allow3110NoNo
17557478SYSTEM, METHOD AND APPARATUS FOR CONVERSATIONAL GUIDANCEDecember 2021January 2025Allow3730NoNo
17555297INTELLIGENT CALL HANDLING AND ROUTING BASED ON NUMBERING PLAN AREA CODEDecember 2021August 2023Allow2010YesNo
17643912SYSTEMS AND METHODS FOR REDIRECTING AN EMERGENCY CALLBACK TO A CONTACT OF AN EMERGENCY CALLERDecember 2021November 2023Allow2310YesNo
17538599AUDIO-BASED POLLING DURING A CONFERENCE CALL DISCUSSIONNovember 2021July 2023Allow2010NoNo

Appeals Overview

This analysis examines appeal outcomes and the strategic value of filing appeals for examiner HONG, HARRY S.

Strategic Value of Filing an Appeal

Total Appeal Filings
3
Allowed After Appeal Filing
1
(33.3%)
Not Allowed After Appeal Filing
2
(66.7%)
Filing Benefit Percentile
53.0%
Higher than average

Understanding Appeal Filing Strategy

Filing a Notice of Appeal can sometimes lead to allowance even before the appeal is fully briefed or decided by the PTAB. This occurs when the examiner or their supervisor reconsiders the rejection during the mandatory appeal conference (MPEP § 1207.01) after the appeal is filed.

In this dataset, 33.3% of applications that filed an appeal were subsequently allowed. This appeal filing benefit rate is above the USPTO average, suggesting that filing an appeal can be an effective strategy for prompting reconsideration.

Strategic Recommendations

Filing a Notice of Appeal is strategically valuable. The act of filing often prompts favorable reconsideration during the mandatory appeal conference.

Examiner HONG, HARRY S - Prosecution Strategy Guide

Executive Summary

Examiner HONG, HARRY S works in Art Unit 2693 and has examined 103 patent applications in our dataset. With an allowance rate of 98.1%, this examiner allows applications at a higher rate than most examiners at the USPTO. Applications typically reach final disposition in approximately 22 months.

Allowance Patterns

Examiner HONG, HARRY S's allowance rate of 98.1% places them in the 90% percentile among all USPTO examiners. This examiner is more likely to allow applications than most examiners at the USPTO.

Office Action Patterns

On average, applications examined by HONG, HARRY S receive 1.49 office actions before reaching final disposition. This places the examiner in the 25% percentile for office actions issued. This examiner issues fewer office actions than average, which may indicate efficient prosecution or a more lenient examination style.

Prosecution Timeline

The median time to disposition (half-life) for applications examined by HONG, HARRY S is 22 months. This places the examiner in the 89% percentile for prosecution speed. Applications move through prosecution relatively quickly with this examiner.

Interview Effectiveness

Conducting an examiner interview provides a -2.4% benefit to allowance rate for applications examined by HONG, HARRY S. This interview benefit is in the 8% percentile among all examiners. Note: Interviews show limited statistical benefit with this examiner compared to others, though they may still be valuable for clarifying issues.

Request for Continued Examination (RCE) Effectiveness

When applicants file an RCE with this examiner, 43.6% of applications are subsequently allowed. This success rate is in the 95% percentile among all examiners. Strategic Insight: RCEs are highly effective with this examiner compared to others. If you receive a final rejection, filing an RCE with substantive amendments or arguments has a strong likelihood of success.

After-Final Amendment Practice

This examiner enters after-final amendments leading to allowance in 63.2% of cases where such amendments are filed. This entry rate is in the 88% percentile among all examiners. Strategic Recommendation: This examiner is highly receptive to after-final amendments compared to other examiners. Per MPEP § 714.12, after-final amendments may be entered "under justifiable circumstances." Consider filing after-final amendments with a clear showing of allowability rather than immediately filing an RCE, as this examiner frequently enters such amendments.

Appeal Withdrawal and Reconsideration

This examiner withdraws rejections or reopens prosecution in 100.0% of appeals filed. This is in the 92% percentile among all examiners. Of these withdrawals, 50.0% occur early in the appeal process (after Notice of Appeal but before Appeal Brief). Strategic Insight: This examiner frequently reconsiders rejections during the appeal process compared to other examiners. Per MPEP § 1207.01, all appeals must go through a mandatory appeal conference. Filing a Notice of Appeal may prompt favorable reconsideration even before you file an Appeal Brief.

Petition Practice

When applicants file petitions regarding this examiner's actions, 44.4% are granted (fully or in part). This grant rate is in the 37% percentile among all examiners. Strategic Note: Petitions show below-average success regarding this examiner's actions. Ensure you have a strong procedural basis before filing.

Examiner Cooperation and Flexibility

Examiner's Amendments: This examiner makes examiner's amendments in 4.9% of allowed cases (in the 85% percentile). Per MPEP § 1302.04, examiner's amendments are used to place applications in condition for allowance when only minor changes are needed. This examiner frequently uses this tool compared to other examiners, indicating a cooperative approach to getting applications allowed. Strategic Insight: If you are close to allowance but minor claim amendments are needed, this examiner may be willing to make an examiner's amendment rather than requiring another round of prosecution.

Quayle Actions: This examiner issues Ex Parte Quayle actions in 0.0% of allowed cases (in the 30% percentile). This examiner issues Quayle actions less often than average. Allowances may come directly without a separate action for formal matters.

Prosecution Strategy Recommendations

Based on the statistical analysis of this examiner's prosecution patterns, here are tailored strategic recommendations:

  • Consider after-final amendments: This examiner frequently enters after-final amendments. If you can clearly overcome rejections with claim amendments, file an after-final amendment before resorting to an RCE.
  • RCEs are effective: This examiner has a high allowance rate after RCE compared to others. If you receive a final rejection and have substantive amendments or arguments, an RCE is likely to be successful.
  • Appeal filing as negotiation tool: This examiner frequently reconsiders rejections during the appeal process. Filing a Notice of Appeal may prompt favorable reconsideration during the mandatory appeal conference.
  • Examiner cooperation: This examiner frequently makes examiner's amendments to place applications in condition for allowance. If you are close to allowance, the examiner may help finalize the claims.

Relevant MPEP Sections for Prosecution Strategy

  • MPEP § 713.10: Examiner interviews - available before Notice of Allowance or transfer to PTAB
  • MPEP § 714.12: After-final amendments - may be entered "under justifiable circumstances"
  • MPEP § 1002.02(c): Petitionable matters to Technology Center Director
  • MPEP § 1004: Actions requiring primary examiner signature (allowances, final rejections, examiner's answers)
  • MPEP § 1207.01: Appeal conferences - mandatory for all appeals
  • MPEP § 1214.07: Reopening prosecution after appeal

Important Disclaimer

Not Legal Advice: The information provided in this report is for informational purposes only and does not constitute legal advice. You should consult with a qualified patent attorney or agent for advice specific to your situation.

No Guarantees: We do not provide any guarantees as to the accuracy, completeness, or timeliness of the statistics presented above. Patent prosecution statistics are derived from publicly available USPTO data and are subject to data quality limitations, processing errors, and changes in USPTO practices over time.

Limitation of Liability: Under no circumstances will IronCrow AI be liable for any outcome, decision, or action resulting from your reliance on the statistics, analysis, or recommendations presented in this report. Past prosecution patterns do not guarantee future results.

Use at Your Own Risk: While we strive to provide accurate and useful prosecution statistics, you should independently verify any information that is material to your prosecution strategy and use your professional judgment in all patent prosecution matters.