Detailed information about the 100 most recent patent applications.
| Application Number | Title | Filing Date | Disposal Date | Disposition | Time (months) | Office Actions | Restrictions | Interview | Appeal |
|---|---|---|---|---|---|---|---|---|---|
| 19045349 | CUSTOMER REQUEST ROUTING SYSTEM BASED ON CUSTOMERS AND AGENTS | February 2025 | April 2025 | Allow | 2 | 0 | 0 | No | No |
| 18755344 | TOTAL SCREEN RECORDING SYSTEM AND METHODS | June 2024 | February 2026 | Allow | 20 | 0 | 0 | No | No |
| 18743836 | Distributing Queries To Agent Group Devices | June 2024 | April 2025 | Allow | 10 | 1 | 0 | Yes | No |
| 18679839 | INTEGRATED REPRESENTATIVE PROFILE DATA IN CONTACT CENTER ENVIRONMENT | May 2024 | March 2025 | Allow | 10 | 1 | 0 | No | No |
| 18672539 | HEARING AID WITH HANDSFREE CONTROL | May 2024 | March 2025 | Allow | 10 | 1 | 0 | No | No |
| 18672976 | AUTO SWITCH - CALL CENTER-BASED AUTOMATED INTERFACE WITH VOICE SWITCHES FOR VOICE SERVICE DIAGNOSTICS AND PROVISIONING | May 2024 | March 2025 | Allow | 10 | 1 | 0 | No | No |
| 18625040 | SYSTEM, METHOD, OR APPARATUS FOR EFFICIENT OPERATIONS OF CONVERSATIONAL INTERACTIONS | April 2024 | May 2025 | Abandon | 13 | 1 | 0 | No | No |
| 18608499 | HEARING DEVICE COMPRISING A TRANSMITTER | March 2024 | January 2025 | Allow | 10 | 1 | 0 | No | No |
| 18688139 | POLYETHYLENE MEMBRANE ACOUSTIC ASSEMBLY | February 2024 | November 2025 | Allow | 21 | 0 | 0 | No | No |
| 18583634 | ACOUSTIC CONTROL APPARATUS, ACOUSTIC CONTROL METHOD, AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUM | February 2024 | March 2026 | Abandon | 25 | 1 | 0 | No | No |
| 18683905 | AUDIO DATA PROCESSING DEVICE, AUDIO DATA PROCESSING METHOD, AND PROGRAM | February 2024 | September 2025 | Allow | 19 | 0 | 0 | No | No |
| 18424923 | HEARING DEVICE SYSTEM AND METHOD FOR OPERATING SAME | January 2024 | September 2024 | Allow | 8 | 0 | 0 | No | No |
| 18423068 | TECHNIQUES FOR AUTOMATED CONTACT FLOW SIMULATION USING CONTACT TRACE RECORDS | January 2024 | August 2025 | Allow | 19 | 0 | 0 | No | No |
| 18416477 | MACHINE-LEARNING SYSTEM FOR INCOMING CALL DRIVER PREDICTION | January 2024 | December 2024 | Allow | 11 | 1 | 0 | No | No |
| 18397725 | System and Method for Efficiency Among Devices | December 2023 | July 2025 | Allow | 18 | 2 | 0 | No | No |
| 18394517 | REPRESENTATIVE CLIENT DEVICES IN A CONTACT CENTER ENVIRONMENT | December 2023 | July 2025 | Allow | 19 | 2 | 0 | Yes | No |
| 18511253 | MATCHING USING AGENT/CALLER SENSITIVITY TO PERFORMANCE | November 2023 | June 2024 | Allow | 7 | 0 | 0 | No | No |
| 18495736 | SOUND SOURCE SEPARATION DEVICE | October 2023 | December 2025 | Allow | 26 | 0 | 0 | No | No |
| 18381903 | CONTACT CENTER SYSTEM | October 2023 | February 2025 | Allow | 16 | 1 | 0 | No | No |
| 18480259 | RENDERING METHOD OF PREVENTING OBJECT-BASED AUDIO FROM CLIPPING AND APPARATUS FOR PERFORMING THE SAME | October 2023 | September 2025 | Allow | 24 | 1 | 0 | No | No |
| 18480147 | SYSTEM AND METHOD FOR CONTACT CENTER TEST AUTOMATION | October 2023 | August 2024 | Allow | 10 | 2 | 0 | Yes | No |
| 18375441 | AUDIO SIGNAL PROCESSING METHOD AND DEVICE FOR CONTROLLING LOUDNESS LEVEL | September 2023 | November 2024 | Allow | 13 | 1 | 0 | No | No |
| 18283002 | PULSE WAVE DETECTION DEVICE AND PULSE WAVE DETECTION METHOD | September 2023 | June 2025 | Allow | 21 | 0 | 0 | No | No |
| 18370209 | CONTACT CENTER CUSTOMIZATION IN DATA COMMUNICATIONS SYSTEMS | September 2023 | August 2024 | Allow | 11 | 1 | 0 | No | No |
| 18549594 | INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, AND PROGRAM | September 2023 | September 2025 | Allow | 25 | 1 | 0 | No | No |
| 18459390 | TECHNOLOGIES FOR AGENT INTERACTION ANALYSIS USING ARTIFICIAL INTELLIGENCE | August 2023 | February 2025 | Allow | 18 | 0 | 0 | No | No |
| 18458841 | AUDIO MODIFICATION USING INTERCONNECTED ELECTRONIC DEVICES | August 2023 | September 2024 | Allow | 13 | 1 | 0 | No | No |
| 18240324 | ELECTRONIC DEVICE | August 2023 | October 2025 | Allow | 26 | 1 | 0 | No | No |
| 18450886 | COMPUTER-BASED SYSTEMS CONFIGURED TO MONITOR A COMMUNICATION SESSION AND GENERATE A TRAINING SESSION AND METHODS OF USE THEREOF | August 2023 | May 2025 | Allow | 21 | 0 | 0 | No | No |
| 18446361 | TIME TOLERANT PROMPT DETECTION | August 2023 | February 2024 | Allow | 7 | 0 | 0 | No | No |
| 18231078 | METHODS FOR LINKING RECOMMENDATIONS | August 2023 | August 2024 | Allow | 12 | 1 | 0 | No | No |
| 18365577 | SYSTEMS AND METHODS FOR RELATIVE GAIN IN PREDICTIVE ROUTING | August 2023 | June 2025 | Allow | 22 | 1 | 0 | No | No |
| 18358475 | ROUTING OF COMMUNICATIONS TO CONTACT CENTER AGENTS USING MACHINE LEARNING | July 2023 | January 2026 | Allow | 30 | 3 | 0 | Yes | No |
| 18224851 | ROUTING SYSTEM AND METHOD WITH INTEGRATED DATA SYSTEMS FOR CALL CENTERS | July 2023 | March 2025 | Allow | 20 | 1 | 0 | No | No |
| 18350130 | SYSTEM AND METHOD OF EFFICIENT SELECTION OF EVALUATION FORM | July 2023 | March 2025 | Allow | 20 | 1 | 0 | No | No |
| 18349796 | Engagement Measurement of Media Consumers Based on the Acoustic Environment | July 2023 | March 2025 | Allow | 20 | 2 | 0 | No | No |
| 18344853 | INTERACTION EFFECTIVENESS MEASUREMENTS | June 2023 | April 2024 | Allow | 10 | 1 | 0 | No | No |
| 18342868 | Method, system, and article of manufacture for benchmarking pairing strategies in contact center system | June 2023 | August 2025 | Allow | 26 | 1 | 0 | No | No |
| 18337012 | TECHNOLOGIES FOR CONTACT CENTER AGENT INCENTIVIZATION VIA AUTOMATED GAMIFICATION | June 2023 | June 2025 | Allow | 24 | 1 | 0 | No | No |
| 18335617 | SYSTEM AND METHOD TO PRIORITIZE AND RESUME DISCONNECTED CUSTOMER INTERACTIONS | June 2023 | March 2025 | Allow | 21 | 1 | 0 | Yes | No |
| 18334337 | METHOD FOR DYNAMICALLY ADJUSTING VIBRATION FEEDBACK WITH AUDIO, SYSTEM, AND DEVICE | June 2023 | May 2025 | Allow | 23 | 0 | 0 | No | No |
| 18038544 | METHOD AND DEVICE FOR AUDIO STEERING USING GESTURE RECOGNITION | May 2023 | March 2026 | Abandon | 34 | 2 | 0 | No | No |
| 18306154 | Contact Center Agent-routing efficiency Score | April 2023 | March 2025 | Allow | 23 | 3 | 0 | Yes | No |
| 18306161 | Dynamic Routing Of Contact Center Requests | April 2023 | March 2025 | Allow | 22 | 3 | 0 | Yes | No |
| 18306156 | Avoiding Routing Of Contact Center Requests To Poor Environments | April 2023 | July 2025 | Allow | 27 | 4 | 0 | Yes | No |
| 18306160 | Contact Center Routing Based On Agent Routing Scores | April 2023 | January 2025 | Allow | 21 | 3 | 0 | Yes | No |
| 18304996 | EAR-WEARABLE DEVICE MODELING | April 2023 | December 2025 | Allow | 32 | 2 | 0 | Yes | No |
| 18296736 | Limiting Query Distribution Within An Agent Group | April 2023 | February 2024 | Allow | 11 | 1 | 0 | No | No |
| 18130329 | APPARATUSES AND METHODS INVOLVING DATA-COMMUNICATIONS VIRTUAL ASSISTANCE | April 2023 | June 2024 | Allow | 14 | 1 | 0 | No | No |
| 18129867 | SYSTEM AND METHOD FOR REDIRECTING INBOUND-VOICE-INTERACTIONS TO DIGITAL CHANNELS IN A CONTACT CENTER | April 2023 | April 2024 | Allow | 12 | 0 | 0 | No | No |
| 18193832 | SYSTEM AND METHOD FOR MEDIA DISTRIBUTION | March 2023 | July 2025 | Allow | 28 | 1 | 0 | No | No |
| 18193171 | AUDIO CIRCUIT | March 2023 | May 2025 | Allow | 25 | 1 | 0 | No | No |
| 18127562 | ELECTRONIC APPARATUS | March 2023 | May 2025 | Allow | 25 | 0 | 0 | No | No |
| 18169697 | CONTROL OF COMMUNICATION SESSION AUDIO SETTINGS | February 2023 | December 2025 | Abandon | 34 | 1 | 0 | No | No |
| 18105075 | SYSTEMS AND METHODS FOR RECOMMENDING DIALOG FLOW MODIFICATIONS AT A CONTACT CENTER | February 2023 | February 2024 | Allow | 12 | 0 | 0 | No | No |
| 18163770 | GENERATING ACTION PLANS FOR AGENTS UTILIZING PERCEPTION GAP DATA FROM INTERACTION EVENTS | February 2023 | April 2025 | Allow | 27 | 2 | 0 | Yes | No |
| 18105022 | CHARGING BOX FOR EARPHONES | February 2023 | December 2025 | Allow | 34 | 3 | 0 | Yes | No |
| 18161687 | MOTION TRACKING CALIBRATION FOR WEARABLE DEVICE | January 2023 | April 2025 | Allow | 27 | 1 | 0 | No | No |
| 18099365 | HEARING AID COMPRISING AN ACTIVATION ELEMENT | January 2023 | April 2025 | Allow | 27 | 1 | 0 | No | No |
| 18157227 | AUDIO PROCESSING METHOD AND APPARATUS, WIRELESS EARPHONE, AND STORAGE MEDIUM | January 2023 | March 2025 | Allow | 26 | 1 | 0 | No | No |
| 18099449 | ELECTRONIC DEVICE COMPRISING TOUCH ELECTRODE | January 2023 | March 2025 | Allow | 26 | 0 | 0 | No | No |
| 18155325 | Method for Payment of an Order to be Forwarded to one of a Plurality of Client Establishments | January 2023 | May 2023 | Allow | 4 | 0 | 0 | No | No |
| 18096549 | EARFIT TEST METHOD AND DEVICE | January 2023 | April 2025 | Abandon | 27 | 1 | 0 | No | No |
| 18149144 | SYSTEM AND METHOD FOR DYNAMIC MULTIFACTOR ROUTING | January 2023 | July 2025 | Allow | 31 | 2 | 0 | No | No |
| 18086446 | MULTI-DIRECTIONAL WIND NOISE ABATEMENT | December 2022 | August 2025 | Allow | 32 | 0 | 0 | No | No |
| 18085542 | SYSTEM AND METHOD FOR EFFICIENCY AMONG DEVICES | December 2022 | October 2023 | Allow | 10 | 1 | 0 | No | No |
| 17994568 | HEARING DEVICE COMPRISING A TRANSMITTER | November 2022 | September 2023 | Allow | 9 | 1 | 0 | No | No |
| 17984925 | CONTACT CENTER CUSTOMIZATION IN DATA COMMUNICATIONS SYSTEMS | November 2022 | June 2023 | Allow | 7 | 1 | 0 | No | No |
| 17977378 | APPARATUS | October 2022 | January 2025 | Allow | 26 | 1 | 0 | No | No |
| 18050077 | HEARING AID DEVICE WITH FUNCTIONS OF ANTI-NOISE AND 3D SOUND RECOGNITION | October 2022 | May 2025 | Allow | 31 | 0 | 0 | No | No |
| 17974536 | AI AVATAR COACHING SYSTEM BASED ON FREE SPEECH EMOTION ANALYSIS FOR MANAGING IN PLACE OF CS MANAGERS | October 2022 | September 2023 | Allow | 10 | 1 | 0 | No | No |
| 17975264 | SYSTEM, METHOD, OR APPARATUS FOR EFFICIENT OPERATIONS OF CONVERSATIONAL INTERACTIONS | October 2022 | May 2024 | Abandon | 19 | 1 | 1 | No | No |
| 17971830 | MULTI-CHANNEL AUDIO PLAYBACK SYSTEM | October 2022 | August 2024 | Allow | 22 | 0 | 0 | No | No |
| 17962322 | SYSTEM AND METHOD FOR AUTOMATIC INDICATION OF CONTACT CENTER STATUS USING AN ILLUMINATION DEVICE | October 2022 | July 2024 | Allow | 21 | 3 | 0 | No | No |
| 17961378 | AUDIO VISUALIZATION METHOD AND SYSTEM THEREOF | October 2022 | September 2024 | Allow | 24 | 0 | 0 | No | No |
| 17938442 | ARTIFACT DETECTION AND LOGGING FOR TUNING OF FEEDBACK CANCELLER | October 2022 | February 2025 | Allow | 29 | 1 | 0 | No | No |
| 17951260 | SIGNAL PROCESSING APPARATUS, SIGNAL PROCESSING METHOD, AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUM | September 2022 | June 2024 | Allow | 21 | 0 | 0 | No | No |
| 17888944 | PIPELINE FLOW MANAGEMENT FOR CALLS | August 2022 | February 2025 | Allow | 30 | 3 | 0 | No | No |
| 17888847 | MACHINE-LEARNING SYSTEM FOR INCOMING CALL DRIVER PREDICTION | August 2022 | October 2023 | Allow | 14 | 0 | 0 | No | No |
| 17874841 | ELECTRONIC DEVICE AND METHOD FOR OPERATING AUDIO BASED ON PRIVACY | July 2022 | September 2025 | Allow | 38 | 1 | 0 | No | No |
| 17758927 | Stereo Sound Pickup Method and Apparatus, Terminal Device, and Computer-Readable Storage Medium | July 2022 | February 2025 | Allow | 31 | 1 | 0 | No | No |
| 17864229 | SIGNAL PROCESSING METHOD AND SIGNAL PROCESSING DEVICE | July 2022 | August 2025 | Allow | 37 | 1 | 0 | Yes | No |
| 17850481 | SYSTEM AND METHODS OF IDENTIFYING AND UTILIZING AGENT CREDIBILITY DIVERGENCE IN CONTACT CENTER QUALITY PROCESSES | June 2022 | April 2025 | Allow | 33 | 2 | 0 | Yes | No |
| 17846748 | CONTACT CENTER SYSTEM | June 2022 | March 2023 | Allow | 9 | 1 | 0 | No | No |
| 17756614 | SYSTEMS FOR LOUDSPEAKER ENCLOSURE INTEGRATION | May 2022 | March 2025 | Abandon | 33 | 2 | 0 | Yes | No |
| 17778637 | DEVICE FOR GENERATING A CONTROL SIGNAL FOR AN ELECTRICAL SYSTEM | May 2022 | January 2024 | Allow | 20 | 0 | 0 | No | No |
| 17741859 | LAMINATED PIEZOELECTRIC ELEMENT | May 2022 | October 2024 | Abandon | 29 | 1 | 0 | No | No |
| 17773991 | HARDPHONE, METHOD FOR IMPLEMENTING TRAFFIC OPERATION, CALL CENTER SYSTEM, AND STORAGE MEDIUM | May 2022 | October 2023 | Allow | 18 | 1 | 0 | No | No |
| 17734011 | Shared Speakerphone System for Multiple Devices in a Conference Room | April 2022 | December 2025 | Allow | 43 | 5 | 0 | No | No |
| 17733734 | CONTACT CENTER CONTINUOUS AVATAR VISUAL EXPERIENCE | April 2022 | December 2024 | Allow | 31 | 4 | 0 | Yes | Yes |
| 17731113 | CONTACT CENTER EVOLUTION MODEL | April 2022 | September 2025 | Allow | 40 | 2 | 0 | No | Yes |
| 17713413 | TOTAL SCREEN RECORDING SYSTEM AND METHODS | April 2022 | June 2024 | Allow | 26 | 3 | 0 | Yes | No |
| 17762462 | SIGNAL PROCESSING DEVICE, SIGNAL PROCESSING METHOD, AND PROGRAM | March 2022 | August 2024 | Allow | 29 | 1 | 0 | No | No |
| 17699154 | INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, AND NON-TRANSITORY COMPUTER READABLE MEDIUM | March 2022 | February 2025 | Allow | 35 | 0 | 0 | No | No |
| 17694603 | REAL-TIME AUDIO AND VIDEO FEEDBACK DURING CONFERENCE CALLS | March 2022 | May 2024 | Allow | 26 | 0 | 0 | No | No |
| 17692840 | TECHNIQUES FOR SIGNALING AUDIO MIXING GAIN IN TELECONFERENCING AND TELEPRESENCE FOR REMOTE TERMINALS | March 2022 | October 2023 | Allow | 19 | 2 | 0 | No | No |
| 17691239 | MOTOR VEHICLE WITH CONTROL SYSTEM OPERABLE FOR TRANSFERRING IN-VEHICLE VOICE CALLS TO AN EXTERNAL MOBILE DEVICE | March 2022 | March 2025 | Allow | 36 | 2 | 0 | Yes | No |
| 17690935 | COMMUNICATIONS DEVICE CONTACTABILITY METRIC | March 2022 | July 2024 | Allow | 28 | 0 | 0 | No | No |
| 17591995 | IMAGE FORMING APPARATUS THAT CALLS TERMINAL DEVICE ON OTHER END INDICATED BY PREDETERMINED DESTINATION NUMBER, WHEN PRESPECIFIED GESTURE IS DETECTED | February 2022 | December 2023 | Allow | 22 | 1 | 0 | No | No |
| 17592129 | HEARING AID WITH HANDSFREE CONTROL | February 2022 | February 2024 | Allow | 25 | 2 | 0 | Yes | No |
This analysis examines appeal outcomes and the strategic value of filing appeals for examiner AL AUBAIDI, RASHA S.
With a 25.0% reversal rate, the PTAB affirms the examiner's rejections in the vast majority of cases. This reversal rate is below the USPTO average, indicating that appeals face more challenges here than typical.
Filing a Notice of Appeal can sometimes lead to allowance even before the appeal is fully briefed or decided by the PTAB. This occurs when the examiner or their supervisor reconsiders the rejection during the mandatory appeal conference (MPEP § 1207.01) after the appeal is filed.
In this dataset, 41.7% of applications that filed an appeal were subsequently allowed. This appeal filing benefit rate is above the USPTO average, suggesting that filing an appeal can be an effective strategy for prompting reconsideration.
⚠ Appeals to PTAB face challenges. Ensure your case has strong merit before committing to full Board review.
✓ Filing a Notice of Appeal is strategically valuable. The act of filing often prompts favorable reconsideration during the mandatory appeal conference.
Examiner AL AUBAIDI, RASHA S works in Art Unit 2693 and has examined 105 patent applications in our dataset. With an allowance rate of 92.4%, this examiner allows applications at a higher rate than most examiners at the USPTO. Applications typically reach final disposition in approximately 31 months.
Examiner AL AUBAIDI, RASHA S's allowance rate of 92.4% places them in the 78% percentile among all USPTO examiners. This examiner is more likely to allow applications than most examiners at the USPTO.
On average, applications examined by AL AUBAIDI, RASHA S receive 2.54 office actions before reaching final disposition. This places the examiner in the 74% percentile for office actions issued. This examiner issues a slightly above-average number of office actions.
The median time to disposition (half-life) for applications examined by AL AUBAIDI, RASHA S is 31 months. This places the examiner in the 56% percentile for prosecution speed. Prosecution timelines are slightly faster than average with this examiner.
Conducting an examiner interview provides a -2.5% benefit to allowance rate for applications examined by AL AUBAIDI, RASHA S. This interview benefit is in the 8% percentile among all examiners. Note: Interviews show limited statistical benefit with this examiner compared to others, though they may still be valuable for clarifying issues.
When applicants file an RCE with this examiner, 31.6% of applications are subsequently allowed. This success rate is in the 65% percentile among all examiners. Strategic Insight: RCEs show above-average effectiveness with this examiner. Consider whether your amendments or new arguments are strong enough to warrant an RCE versus filing a continuation.
This examiner enters after-final amendments leading to allowance in 42.6% of cases where such amendments are filed. This entry rate is in the 65% percentile among all examiners. Strategic Recommendation: This examiner shows above-average receptiveness to after-final amendments. If your amendments clearly overcome the rejections and do not raise new issues, consider filing after-final amendments before resorting to an RCE.
When applicants request a pre-appeal conference (PAC) with this examiner, 100.0% result in withdrawal of the rejection or reopening of prosecution. This success rate is in the 73% percentile among all examiners. Strategic Recommendation: Pre-appeal conferences show above-average effectiveness with this examiner. If you have strong arguments, a PAC request may result in favorable reconsideration.
This examiner withdraws rejections or reopens prosecution in 69.2% of appeals filed. This is in the 55% percentile among all examiners. Of these withdrawals, 33.3% occur early in the appeal process (after Notice of Appeal but before Appeal Brief). Strategic Insight: This examiner shows above-average willingness to reconsider rejections during appeals. The mandatory appeal conference (MPEP § 1207.01) provides an opportunity for reconsideration.
When applicants file petitions regarding this examiner's actions, 68.8% are granted (fully or in part). This grant rate is in the 76% percentile among all examiners. Strategic Note: Petitions are frequently granted regarding this examiner's actions compared to other examiners. Per MPEP § 1002.02(c), various examiner actions are petitionable to the Technology Center Director, including prematureness of final rejection, refusal to enter amendments, and requirement for information. If you believe an examiner action is improper, consider filing a petition.
Examiner's Amendments: This examiner makes examiner's amendments in 1.9% of allowed cases (in the 74% percentile). This examiner makes examiner's amendments more often than average to place applications in condition for allowance (MPEP § 1302.04).
Quayle Actions: This examiner issues Ex Parte Quayle actions in 0.0% of allowed cases (in the 30% percentile). This examiner issues Quayle actions less often than average. Allowances may come directly without a separate action for formal matters.
Based on the statistical analysis of this examiner's prosecution patterns, here are tailored strategic recommendations:
Not Legal Advice: The information provided in this report is for informational purposes only and does not constitute legal advice. You should consult with a qualified patent attorney or agent for advice specific to your situation.
No Guarantees: We do not provide any guarantees as to the accuracy, completeness, or timeliness of the statistics presented above. Patent prosecution statistics are derived from publicly available USPTO data and are subject to data quality limitations, processing errors, and changes in USPTO practices over time.
Limitation of Liability: Under no circumstances will IronCrow AI be liable for any outcome, decision, or action resulting from your reliance on the statistics, analysis, or recommendations presented in this report. Past prosecution patterns do not guarantee future results.
Use at Your Own Risk: While we strive to provide accurate and useful prosecution statistics, you should independently verify any information that is material to your prosecution strategy and use your professional judgment in all patent prosecution matters.