USPTO Examiner AL AUBAIDI RASHA S - Art Unit 2693

Recent Applications

Detailed information about the 100 most recent patent applications.

Application NumberTitleFiling DateDisposal DateDispositionTime (months)Office ActionsRestrictionsInterviewAppeal
18743836Distributing Queries To Agent Group DevicesJune 2024April 2025Allow1010YesNo
18679839INTEGRATED REPRESENTATIVE PROFILE DATA IN CONTACT CENTER ENVIRONMENTMay 2024March 2025Allow1010NoNo
18672539HEARING AID WITH HANDSFREE CONTROLMay 2024March 2025Allow1010NoNo
18672976AUTO SWITCH - CALL CENTER-BASED AUTOMATED INTERFACE WITH VOICE SWITCHES FOR VOICE SERVICE DIAGNOSTICS AND PROVISIONINGMay 2024March 2025Allow1010NoNo
18625040SYSTEM, METHOD, OR APPARATUS FOR EFFICIENT OPERATIONS OF CONVERSATIONAL INTERACTIONSApril 2024May 2025Abandon1310NoNo
18608499HEARING DEVICE COMPRISING A TRANSMITTERMarch 2024January 2025Allow1010NoNo
18424923HEARING DEVICE SYSTEM AND METHOD FOR OPERATING SAMEJanuary 2024September 2024Allow800NoNo
18416477MACHINE-LEARNING SYSTEM FOR INCOMING CALL DRIVER PREDICTIONJanuary 2024December 2024Allow1110NoNo
18511253MATCHING USING AGENT/CALLER SENSITIVITY TO PERFORMANCENovember 2023June 2024Allow700NoNo
18381903CONTACT CENTER SYSTEMOctober 2023February 2025Allow1610NoNo
18480147SYSTEM AND METHOD FOR CONTACT CENTER TEST AUTOMATIONOctober 2023August 2024Allow1020YesNo
18375441AUDIO SIGNAL PROCESSING METHOD AND DEVICE FOR CONTROLLING LOUDNESS LEVELSeptember 2023November 2024Allow1310NoNo
18283002PULSE WAVE DETECTION DEVICE AND PULSE WAVE DETECTION METHODSeptember 2023June 2025Allow2100NoNo
18370209CONTACT CENTER CUSTOMIZATION IN DATA COMMUNICATIONS SYSTEMSSeptember 2023August 2024Allow1110NoNo
18459390TECHNOLOGIES FOR AGENT INTERACTION ANALYSIS USING ARTIFICIAL INTELLIGENCEAugust 2023February 2025Allow1800NoNo
18458841AUDIO MODIFICATION USING INTERCONNECTED ELECTRONIC DEVICESAugust 2023September 2024Allow1310NoNo
18450886COMPUTER-BASED SYSTEMS CONFIGURED TO MONITOR A COMMUNICATION SESSION AND GENERATE A TRAINING SESSION AND METHODS OF USE THEREOFAugust 2023May 2025Allow2100NoNo
18446361TIME TOLERANT PROMPT DETECTIONAugust 2023February 2024Allow700NoNo
18231078METHODS FOR LINKING RECOMMENDATIONSAugust 2023August 2024Allow1210NoNo
18365577SYSTEMS AND METHODS FOR RELATIVE GAIN IN PREDICTIVE ROUTINGAugust 2023June 2025Allow2210NoNo
18224851ROUTING SYSTEM AND METHOD WITH INTEGRATED DATA SYSTEMS FOR CALL CENTERSJuly 2023March 2025Allow2010NoNo
18350130SYSTEM AND METHOD OF EFFICIENT SELECTION OF EVALUATION FORMJuly 2023March 2025Allow2010NoNo
18349796Engagement Measurement of Media Consumers Based on the Acoustic EnvironmentJuly 2023March 2025Allow2020NoNo
18344853INTERACTION EFFECTIVENESS MEASUREMENTSJune 2023April 2024Allow1010NoNo
18337012TECHNOLOGIES FOR CONTACT CENTER AGENT INCENTIVIZATION VIA AUTOMATED GAMIFICATIONJune 2023June 2025Allow2410NoNo
18335617SYSTEM AND METHOD TO PRIORITIZE AND RESUME DISCONNECTED CUSTOMER INTERACTIONSJune 2023March 2025Allow2110YesNo
18334337METHOD FOR DYNAMICALLY ADJUSTING VIBRATION FEEDBACK WITH AUDIO, SYSTEM, AND DEVICEJune 2023May 2025Allow2300NoNo
18306161Dynamic Routing Of Contact Center RequestsApril 2023March 2025Allow2230YesNo
18306160Contact Center Routing Based On Agent Routing ScoresApril 2023January 2025Allow2130YesNo
18306154Contact Center Agent-routing efficiency ScoreApril 2023March 2025Allow2330YesNo
18296736Limiting Query Distribution Within An Agent GroupApril 2023February 2024Allow1110NoNo
18130329APPARATUSES AND METHODS INVOLVING DATA-COMMUNICATIONS VIRTUAL ASSISTANCEApril 2023June 2024Allow1410NoNo
18129867SYSTEM AND METHOD FOR REDIRECTING INBOUND-VOICE-INTERACTIONS TO DIGITAL CHANNELS IN A CONTACT CENTERApril 2023April 2024Allow1200NoNo
18193171AUDIO CIRCUITMarch 2023May 2025Allow2510NoNo
18127562ELECTRONIC APPARATUSMarch 2023May 2025Allow2500NoNo
18105075SYSTEMS AND METHODS FOR RECOMMENDING DIALOG FLOW MODIFICATIONS AT A CONTACT CENTERFebruary 2023February 2024Allow1200NoNo
18163770GENERATING ACTION PLANS FOR AGENTS UTILIZING PERCEPTION GAP DATA FROM INTERACTION EVENTSFebruary 2023April 2025Allow2720YesNo
18161687MOTION TRACKING CALIBRATION FOR WEARABLE DEVICEJanuary 2023April 2025Allow2710NoNo
18157227AUDIO PROCESSING METHOD AND APPARATUS, WIRELESS EARPHONE, AND STORAGE MEDIUMJanuary 2023March 2025Allow2610NoNo
18099449ELECTRONIC DEVICE COMPRISING TOUCH ELECTRODEJanuary 2023March 2025Allow2600NoNo
18099365HEARING AID COMPRISING AN ACTIVATION ELEMENTJanuary 2023April 2025Allow2710NoNo
18155325Method for Payment of an Order to be Forwarded to one of a Plurality of Client EstablishmentsJanuary 2023May 2023Allow400NoNo
18096549EARFIT TEST METHOD AND DEVICEJanuary 2023April 2025Abandon2710NoNo
18085542SYSTEM AND METHOD FOR EFFICIENCY AMONG DEVICESDecember 2022October 2023Allow1010NoNo
17994568HEARING DEVICE COMPRISING A TRANSMITTERNovember 2022September 2023Allow910NoNo
17984925CONTACT CENTER CUSTOMIZATION IN DATA COMMUNICATIONS SYSTEMSNovember 2022June 2023Allow710NoNo
17977378APPARATUSOctober 2022January 2025Allow2610NoNo
17974536AI AVATAR COACHING SYSTEM BASED ON FREE SPEECH EMOTION ANALYSIS FOR MANAGING IN PLACE OF CS MANAGERSOctober 2022September 2023Allow1010NoNo
17975264SYSTEM, METHOD, OR APPARATUS FOR EFFICIENT OPERATIONS OF CONVERSATIONAL INTERACTIONSOctober 2022May 2024Abandon1911NoNo
18050077HEARING AID DEVICE WITH FUNCTIONS OF ANTI-NOISE AND 3D SOUND RECOGNITIONOctober 2022May 2025Allow3100NoNo
17971830MULTI-CHANNEL AUDIO PLAYBACK SYSTEMOctober 2022August 2024Allow2200NoNo
17962322SYSTEM AND METHOD FOR AUTOMATIC INDICATION OF CONTACT CENTER STATUS USING AN ILLUMINATION DEVICEOctober 2022July 2024Allow2130NoNo
17961378AUDIO VISUALIZATION METHOD AND SYSTEM THEREOFOctober 2022September 2024Allow2400NoNo
17938442ARTIFACT DETECTION AND LOGGING FOR TUNING OF FEEDBACK CANCELLEROctober 2022February 2025Allow2910NoNo
17951260SIGNAL PROCESSING APPARATUS, SIGNAL PROCESSING METHOD, AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUMSeptember 2022June 2024Allow2100NoNo
17888847MACHINE-LEARNING SYSTEM FOR INCOMING CALL DRIVER PREDICTIONAugust 2022October 2023Allow1400NoNo
17888944PIPELINE FLOW MANAGEMENT FOR CALLSAugust 2022February 2025Allow3030NoNo
17758927Stereo Sound Pickup Method and Apparatus, Terminal Device, and Computer-Readable Storage MediumJuly 2022February 2025Allow3110NoNo
17850481SYSTEM AND METHODS OF IDENTIFYING AND UTILIZING AGENT CREDIBILITY DIVERGENCE IN CONTACT CENTER QUALITY PROCESSESJune 2022April 2025Allow3320YesNo
17846748CONTACT CENTER SYSTEMJune 2022March 2023Allow910NoNo
17756614SYSTEMS FOR LOUDSPEAKER ENCLOSURE INTEGRATIONMay 2022March 2025Abandon3320YesNo
17778637DEVICE FOR GENERATING A CONTROL SIGNAL FOR AN ELECTRICAL SYSTEMMay 2022January 2024Allow2000NoNo
17741859LAMINATED PIEZOELECTRIC ELEMENTMay 2022October 2024Abandon2910NoNo
17773991HARDPHONE, METHOD FOR IMPLEMENTING TRAFFIC OPERATION, CALL CENTER SYSTEM, AND STORAGE MEDIUMMay 2022October 2023Allow1810NoNo
17733734CONTACT CENTER CONTINUOUS AVATAR VISUAL EXPERIENCEApril 2022December 2024Allow3140YesYes
17713413TOTAL SCREEN RECORDING SYSTEM AND METHODSApril 2022June 2024Allow2630YesNo
17762462SIGNAL PROCESSING DEVICE, SIGNAL PROCESSING METHOD, AND PROGRAMMarch 2022August 2024Allow2910NoNo
17699154INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, AND NON-TRANSITORY COMPUTER READABLE MEDIUMMarch 2022February 2025Allow3500NoNo
17694603REAL-TIME AUDIO AND VIDEO FEEDBACK DURING CONFERENCE CALLSMarch 2022May 2024Allow2600NoNo
17692840TECHNIQUES FOR SIGNALING AUDIO MIXING GAIN IN TELECONFERENCING AND TELEPRESENCE FOR REMOTE TERMINALSMarch 2022October 2023Allow1920NoNo
17691239MOTOR VEHICLE WITH CONTROL SYSTEM OPERABLE FOR TRANSFERRING IN-VEHICLE VOICE CALLS TO AN EXTERNAL MOBILE DEVICEMarch 2022March 2025Allow3620YesNo
17690935COMMUNICATIONS DEVICE CONTACTABILITY METRICMarch 2022July 2024Allow2800NoNo
17592129HEARING AID WITH HANDSFREE CONTROLFebruary 2022February 2024Allow2520YesNo
17591995IMAGE FORMING APPARATUS THAT CALLS TERMINAL DEVICE ON OTHER END INDICATED BY PREDETERMINED DESTINATION NUMBER, WHEN PRESPECIFIED GESTURE IS DETECTEDFebruary 2022December 2023Allow2210NoNo
17626197COMPUTER-IMPLEMENTED METHOD FOR EMULATING A PHYSICAL, OPEN-OFFICE ENVIRONMENT, UC APPLICATION FOR CARRYING OUT THE METHOD, AND COMMUNICATION FOR REAL-TIME COMMUNICATION AND COLLABORATIONJanuary 2022July 2024Allow3110NoNo
17572044MATCHING USING AGENT/CALLER SENSITIVITY TO PERFORMANCEJanuary 2022August 2023Allow2020NoNo
17571261ENGAGEMENT MEASUREMENT OF MEDIA CONSUMERS BASED ON THE ACOUSTIC ENVIRONMENTJanuary 2022September 2024Abandon3210NoNo
17564708REAL-TIME AGENT ASSISTDecember 2021May 2024Allow2920YesNo
17563456Managing Call Sessions in Multi-Display SystemsDecember 2021December 2023Allow2410YesNo
17623113NUMBER MANAGEMENT SYSTEM, NUMBER MANAGEMENT METHOD, NUMBER MANAGEMENT DEVICE AND NUMBER MANAGEMENT PROGRAMDecember 2021October 2023Allow2100NoNo
17502274HEARING DEVICE SYSTEM AND METHOD FOR OPERATING SAMEOctober 2021November 2023Allow2500NoNo
17601199SCALABLE VOICE SCENE MEDIA SERVEROctober 2021July 2023Allow2100NoNo
17491013Auto Switch - Call Center-Based Automated Interface with Voice Switches for Voice Service Diagnostics and ProvisioningSeptember 2021April 2024Allow3010NoNo
17480752SYSTEMS AND METHODS RELATING TO ROUTING INCOMING INTERACTIONS IN A CONTACT CENTERSeptember 2021October 2023Allow2520NoNo
17477269INTEGRATED REPRESENTATIVE PROFILE DATA IN CONTACT CENTER ENVIRONMENTSeptember 2021February 2024Allow2910NoNo
17463395System And Method For Determining A Purpose Of A CallAugust 2021April 2024Allow3130YesNo
17390287REPRESENTATIVE CLIENT DEVICES IN A CONTACT CENTER ENVIRONMENTJuly 2021September 2023Allow2610YesNo
17321411End-To-End Time-Domain Multitask Learning for ML-Based Speech EnhancementMay 2021January 2024Allow3210NoNo
17314359AGENT COOPERATION DEVICE, OPERATION METHOD THEREOF, AND STORAGE MEDIUMMay 2021October 2023Abandon2920NoNo
17211792METHOD AND APPARATUS FOR AUTOMATED WORKFLOW GUIDANCE TO AN AGENT IN A CALL CENTER ENVIRONMENTMarch 2021October 2023Abandon3120NoYes
17095400METHODS, SYSTEMS, AND COMPUTER READABLE MEDIA FOR LOAD SHARING CLASS 1 SIGNALING CONNECTION CONTROL PART (SCCP) MESSAGESNovember 2020October 2023Allow3510NoNo
17068532PREDICTIVE CROSS-PLATFORM SYSTEMOctober 2020September 2023Allow3550YesNo
17020606INTEGRATED CUSTOMER INFORMATION USER INTERFACESeptember 2020January 2024Allow4020YesNo
16932986DYNAMICALLY CREATING A CONTACT ADDRESS TO CUSTOMER SUPPORT BASED ON INFORMATION ASSOCIATED WITH A COMPUTING DEVICEJuly 2020August 2024Allow4931YesNo
16962826TELECOMMUNICATION CALL EMULATIONJuly 2020October 2021Allow1520NoNo
16914816ENABLING EFFICIENT MACHINE LEARNING MODEL INFERENCE USING ADAPTIVE SAMPLING FOR AUTONOMOUS DATABASE SERVICESJune 2020March 2024Allow4450YesNo
16903082Categorizing Audio Calls Based on Machine Learning ModelsJune 2020August 2024Allow5030YesNo
16892449CONCEPT DISAMBIGUATION FOR NATURAL LANGUAGE PROCESSINGJune 2020July 2024Allow4950YesNo
16709617Acoustic Event Detection Model SelectionDecember 2019February 2023Allow3920NoNo
16668214SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CLOUD-BASED CONTACT CENTEROctober 2019October 2023Abandon4740NoNo

Appeals Overview

This analysis examines appeal outcomes and the strategic value of filing appeals for examiner AL AUBAIDI, RASHA S.

Patent Trial and Appeal Board (PTAB) Decisions

Total PTAB Decisions
3
Examiner Affirmed
2
(66.7%)
Examiner Reversed
1
(33.3%)
Reversal Percentile
51.9%
Higher than average

What This Means

With a 33.3% reversal rate, the PTAB reverses the examiner's rejections in a meaningful percentage of cases. This reversal rate is above the USPTO average, indicating that appeals have better success here than typical.

Strategic Value of Filing an Appeal

Total Appeal Filings
12
Allowed After Appeal Filing
6
(50.0%)
Not Allowed After Appeal Filing
6
(50.0%)
Filing Benefit Percentile
78.6%
Higher than average

Understanding Appeal Filing Strategy

Filing a Notice of Appeal can sometimes lead to allowance even before the appeal is fully briefed or decided by the PTAB. This occurs when the examiner or their supervisor reconsiders the rejection during the mandatory appeal conference (MPEP § 1207.01) after the appeal is filed.

In this dataset, 50.0% of applications that filed an appeal were subsequently allowed. This appeal filing benefit rate is in the top 25% across the USPTO, indicating that filing appeals is particularly effective here. The act of filing often prompts favorable reconsideration during the mandatory appeal conference.

Strategic Recommendations

Appeals to PTAB show good success rates. If you have a strong case on the merits, consider fully prosecuting the appeal to a Board decision.

Filing a Notice of Appeal is strategically valuable. The act of filing often prompts favorable reconsideration during the mandatory appeal conference.

Examiner AL AUBAIDI, RASHA S - Prosecution Strategy Guide

Executive Summary

Examiner AL AUBAIDI, RASHA S works in Art Unit 2693 and has examined 169 patent applications in our dataset. With an allowance rate of 92.3%, this examiner allows applications at a higher rate than most examiners at the USPTO. Applications typically reach final disposition in approximately 25 months.

Allowance Patterns

Examiner AL AUBAIDI, RASHA S's allowance rate of 92.3% places them in the 78% percentile among all USPTO examiners. This examiner is more likely to allow applications than most examiners at the USPTO.

Office Action Patterns

On average, applications examined by AL AUBAIDI, RASHA S receive 1.83 office actions before reaching final disposition. This places the examiner in the 56% percentile for office actions issued. This examiner issues a slightly above-average number of office actions.

Prosecution Timeline

The median time to disposition (half-life) for applications examined by AL AUBAIDI, RASHA S is 25 months. This places the examiner in the 67% percentile for prosecution speed. Prosecution timelines are slightly faster than average with this examiner.

Interview Effectiveness

Conducting an examiner interview provides a -3.0% benefit to allowance rate for applications examined by AL AUBAIDI, RASHA S. This interview benefit is in the 5% percentile among all examiners. Note: Interviews show limited statistical benefit with this examiner compared to others, though they may still be valuable for clarifying issues.

Request for Continued Examination (RCE) Effectiveness

When applicants file an RCE with this examiner, 35.6% of applications are subsequently allowed. This success rate is in the 76% percentile among all examiners. Strategic Insight: RCEs are highly effective with this examiner compared to others. If you receive a final rejection, filing an RCE with substantive amendments or arguments has a strong likelihood of success.

After-Final Amendment Practice

This examiner enters after-final amendments leading to allowance in 40.0% of cases where such amendments are filed. This entry rate is in the 54% percentile among all examiners. Strategic Recommendation: This examiner shows above-average receptiveness to after-final amendments. If your amendments clearly overcome the rejections and do not raise new issues, consider filing after-final amendments before resorting to an RCE.

Pre-Appeal Conference Effectiveness

When applicants request a pre-appeal conference (PAC) with this examiner, 100.0% result in withdrawal of the rejection or reopening of prosecution. This success rate is in the 71% percentile among all examiners. Strategic Recommendation: Pre-appeal conferences show above-average effectiveness with this examiner. If you have strong arguments, a PAC request may result in favorable reconsideration.

Appeal Withdrawal and Reconsideration

This examiner withdraws rejections or reopens prosecution in 75.0% of appeals filed. This is in the 61% percentile among all examiners. Of these withdrawals, 33.3% occur early in the appeal process (after Notice of Appeal but before Appeal Brief). Strategic Insight: This examiner shows above-average willingness to reconsider rejections during appeals. The mandatory appeal conference (MPEP § 1207.01) provides an opportunity for reconsideration.

Petition Practice

When applicants file petitions regarding this examiner's actions, 57.9% are granted (fully or in part). This grant rate is in the 74% percentile among all examiners. Strategic Note: Petitions show above-average success regarding this examiner's actions. Petitionable matters include restriction requirements (MPEP § 1002.02(c)(2)) and various procedural issues.

Examiner Cooperation and Flexibility

Examiner's Amendments: This examiner makes examiner's amendments in 1.2% of allowed cases (in the 70% percentile). This examiner makes examiner's amendments more often than average to place applications in condition for allowance (MPEP § 1302.04).

Quayle Actions: This examiner issues Ex Parte Quayle actions in 0.0% of allowed cases (in the 27% percentile). This examiner issues Quayle actions less often than average. Allowances may come directly without a separate action for formal matters.

Prosecution Strategy Recommendations

Based on the statistical analysis of this examiner's prosecution patterns, here are tailored strategic recommendations:

  • RCEs are effective: This examiner has a high allowance rate after RCE compared to others. If you receive a final rejection and have substantive amendments or arguments, an RCE is likely to be successful.

Relevant MPEP Sections for Prosecution Strategy

  • MPEP § 713.10: Examiner interviews - available before Notice of Allowance or transfer to PTAB
  • MPEP § 714.12: After-final amendments - may be entered "under justifiable circumstances"
  • MPEP § 1002.02(c): Petitionable matters to Technology Center Director
  • MPEP § 1004: Actions requiring primary examiner signature (allowances, final rejections, examiner's answers)
  • MPEP § 1207.01: Appeal conferences - mandatory for all appeals
  • MPEP § 1214.07: Reopening prosecution after appeal

Important Disclaimer

Not Legal Advice: The information provided in this report is for informational purposes only and does not constitute legal advice. You should consult with a qualified patent attorney or agent for advice specific to your situation.

No Guarantees: We do not provide any guarantees as to the accuracy, completeness, or timeliness of the statistics presented above. Patent prosecution statistics are derived from publicly available USPTO data and are subject to data quality limitations, processing errors, and changes in USPTO practices over time.

Limitation of Liability: Under no circumstances will IronCrow AI be liable for any outcome, decision, or action resulting from your reliance on the statistics, analysis, or recommendations presented in this report. Past prosecution patterns do not guarantee future results.

Use at Your Own Risk: While we strive to provide accurate and useful prosecution statistics, you should independently verify any information that is material to your prosecution strategy and use your professional judgment in all patent prosecution matters.