USPTO Examiner HASHEM LISA - Art Unit 2692

Recent Applications

Detailed information about the 100 most recent patent applications.

Application NumberTitleFiling DateDisposal DateDispositionTime (months)Office ActionsRestrictionsInterviewAppeal
18921726SYSTEM AND METHOD FOR REAL-TIME IDENTIFICATION OF FRAUDULENT VOICE CALLSOctober 2024March 2025Allow510NoNo
18437686SYSTEMS AND METHODS FOR HANDLING CUSTOMER CONVERSATIONS AT A CONTACT CENTERFebruary 2024October 2024Allow810NoNo
18409607INTERACTIVE ROUTING OF DATA COMMUNICATIONSJanuary 2024January 2025Allow1320NoNo
18545214SEMIAUTOMATED RELAY METHOD AND APPARATUSDecember 2023September 2024Allow910NoNo
18448675TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONSAugust 2023July 2024Allow1110NoNo
18218548SYSTEMS AND METHODS OF AUTOMATED VALIDATION OF ELECTRONIC DATA VIA A USER INTERFACEJuly 2023July 2024Allow1310NoNo
18218567SPAM TELEPHONE CALL REDUCERJuly 2023April 2024Allow900NoNo
18333850Locally Recording Media Based On A Disconnection From A Multi-Participant CommunicationJune 2023May 2024Allow1110YesNo
18206855AI BASED HOLD MESSAGINGJune 2023September 2024Allow1520YesNo
18329179Task AssignmentJune 2023May 2024Allow1110NoNo
18144644SEMIAUTOMATED RELAY METHOD AND APPARATUSMay 2023March 2024Allow1120YesNo
18301897SYSTEMS AND METHODS EMPLOYING GRAPH-DERIVED FEATURES FOR FRAUD DETECTIONApril 2023February 2024Allow1010NoNo
18181080Generating Visualizations of Interactive Voice Response Menu Options During a CallMarch 2023January 2024Allow1020NoNo
18105612INTERACTIVE ROUTING OF DATA COMMUNICATIONSFebruary 2023October 2023Allow820NoNo
18085032POINT-TO-POINT VISUAL COMMUNICATIONS IN A SECURITY MONITORING SYSTEMDecember 2022July 2025Allow3010NoNo
18075765SYSTEM AND METHOD FOR PROVIDING AN INTERACTIVE VOICE RESPONSE SYSTEM WITH A SECONDARY INFORMATION CHANNELDecember 2022August 2023Allow820NoNo
17903174Method and System for Providing Captioned Telephone ServicesSeptember 2022February 2024Allow1740YesNo
17895721CALL TEST SYSTEM AND METHOD THEREOFAugust 2022July 2025Allow3410YesNo
17890211CAPTIONED TELEPHONE SERVICE SYSTEM FOR PROVIDING ORIGINAL NUMBER SERVICE AND ANTI-SPAM FUNCTIONAugust 2022December 2024Allow2810NoNo
17816595METHOD AND SYSTEM FOR MANAGING AN INCIDENT CALLAugust 2022December 2024Allow2830NoNo
17785119GROUP CALLING SYSTEM, GROUP CALLING METHOD, AND PROGRAMJune 2022October 2023Abandon1610NoNo
17747110Apparatus, Methods and Computer Programs for Performing Acoustic Echo CancellationMay 2022September 2024Allow2810NoNo
17777973AUTOMATIC CALL CATEGORIZATION AND SCREENINGMay 2022April 2025Allow3510YesNo
17708393CALLER IDENTIFICATION IN A SECURE ENVIRONMENT USING VOICE BIOMETRICSMarch 2022October 2024Allow3120NoNo
17656018MULTIPLE DWELLING HOUSE INTERPHONE SYSTEMMarch 2022December 2024Allow3210NoNo
17701597SYSTEMS AND METHODS OF VISUALIZING DATA IN A CELLULAR NETWORKMarch 2022January 2025Allow3420YesNo
17652752MULTIPLE DWELLING HOUSE INTERPHONE SYSTEMFebruary 2022February 2025Allow3620YesNo
17682584SUPPORTING CAPTIONS FOR DEVICES WITHOUT NATIVE CAPTIONS CAPABILITYFebruary 2022September 2024Allow3110YesNo
17565230TECHNOLOGIES FOR AUTOMATED PROCESS DISCOVERY IN CONTACT CENTER SYSTEMSDecember 2021September 2024Allow3310NoNo
17559606SYSTEMS AND METHODS FOR HANDLING CUSTOMER CONVERSATIONS AT A CONTACT CENTERDecember 2021December 2023Allow2410NoNo
17540895DETERMINATION AND VISUAL DISPLAY OF SPOKEN MENUS FOR CALLSDecember 2021October 2023Allow2210YesNo
17456377SYSTEMS AND METHODS OF PROVIDING AUTOMATED RESOLUTIONSNovember 2021October 2023Abandon2330NoNo
17456305SYSTEMS AND METHODS FOR CALL ROUTING USING GENERIC CALL CONTROL PLATFORMSNovember 2021May 2025Allow4240NoNo
17613908EVALUATION APPARATUS, EVALUATION METHOD, AND PROGRAMNovember 2021December 2024Allow3720YesNo
17504268TRANSCRIPTION COMMUNICATIONOctober 2021July 2024Allow3210YesNo
17495393SYSTEMS AND METHODS FOR AN INTELLIGENT SCRIPTING ENGINEOctober 2021March 2024Allow2910YesNo
17393904Acoustic Echo Cancellation Using a Control ParameterAugust 2021August 2023Allow2520YesNo
17388330AGENT ASSIST DESIGN - AUTOPLAYJuly 2021October 2024Allow3920NoNo
17386074METHOD AND SYSTEM FOR OPERATING A BI-DIRECTIONAL AUDIO DEVICE WITH AN EXTERNAL SPEAKERJuly 2021May 2024Allow3410NoNo
17367147SYSTEM FOR CENTRALIZED CAPTIONED TELEPHONE SERVICEJuly 2021December 2023Allow3020NoNo
17293151COMMUNICATION CONTROL DEVICE, EMERGENCY CALL ORIGINATING METHOD, AND EMERGENCY CALL ORIGINATING PROGRAMMay 2021January 2024Allow3210YesNo
17290067WIRELESS INTERCOM SYSTEM AND GROUP PAIRING METHOD OF WIRELESS INTERCOM SYSTEMApril 2021December 2023Allow3210YesNo
17285616METHOD AND TERMINAL FOR ECHO CANCELLATIONApril 2021January 2024Abandon3310NoNo
17279484SYNTHETIC NONLINEAR ACOUSTIC ECHO CANCELLATION SYSTEMS AND METHODSMarch 2021October 2023Abandon3110NoNo
17248314PRODUCT PRESENTATION FOR CUSTOMER RELATIONSHIP MANAGEMENTJanuary 2021June 2023Allow2920YesNo
17089275METHOD AND SYSTEM FOR INTERACTION SERVICINGNovember 2020August 2023Allow3320YesNo
17076230Devices and Methods for Sharing User InteractionOctober 2020February 2024Abandon4010NoNo
17038172HIGHLY SCALABLE CONTACT CENTER WITH AUTOMATED TRANSITION FROM VOICE INTERACTIONSeptember 2020July 2023Allow3440NoNo
17007329RADIO-FREQUENCY MODULE AND COMMUNICATION DEVICEAugust 2020August 2023Allow3500NoNo
15594758ELECTRONIC DEVICE, ECHO SIGNAL CANCELLING METHOD THEREOF AND NON-TRANSITORY COMPUTER READABLE RECORDING MEDIUMMay 2017January 2019Allow2020NoNo
15193517Personal Voice-Based Information Retrieval SystemJune 2016January 2017Allow710YesNo
14933954METHODS AND DEVICES FOR UPDATING FILTER COEFFICIENTS DURING ECHO CANCELLATIONNovember 2015August 2016Allow910YesNo
14585620SYSTEM AND METHOD FOR INTERACTIVE ADVERTISEMENT AUGMENTATION VIA A CALLED VOICE CONNECTIONDecember 2014August 2016Allow2010NoNo
13491481METHOD, SYSTEM, AND APPARATUS FOR OVERRIDING A RING BACK SIGNALJune 2012November 2014Allow2910YesNo
12850296Broadband Certified MailAugust 2010November 2013Allow4020NoNo
12704436METHODS AND APPARATUS FOR PROVIDING EXPANDED TELECOMMUNICATIONS SERVICEFebruary 2010July 2013Allow4120NoNo
12699008ADVERTISING-EFFECTIVENESS DETERMINATION METHOD, ADVERTISING-EFFECTIVENESS DETERMINATION SYSTEM, AND ADVERTISING-EFFECTIVENESS DETERMINATION PROGRAMFebruary 2010September 2012Allow3210YesNo
12698017Method and Apparatus for Reconstructing Call Paths in Multiple Telephony SessionsFebruary 2010July 2013Allow4110NoNo
12588237COMMUNICATION TERMINAL APPARATUSOctober 2009July 2013Allow4510NoNo
12025535AUDIO ARCHIVE GENERATION AND PRESENTATIONFebruary 2008December 2014Allow6020YesNo
11745887SYSTEM AND METHOD FOR PROVIDING CUSTOM CALLER-ID MESSAGESMay 2007November 2013Allow6030NoNo
11726899Attachment of rich content to a unified message left as a voicemailMarch 2007November 2013Allow6020NoNo
11548796USER SUPERVISION AND NOTIFICATIONOctober 2006January 2013Allow6020NoNo
11538109PROVIDING CHAT HISTORIES TO INVITEESOctober 2006October 2013Allow6030YesNo
10310238TELEPHONY VOICE SERVERDecember 2002May 2006Allow4140NoNo
10074137CONTROL APPARATUS AND CONTROL METHOD USING MOBILE COMMUNICATION TERMINALFebruary 2002September 2006Allow5541NoNo
09929921MULTIPURPOSE ANTENNA ACCESSORY FOR PROTECTION OF PORTABLE WIRELESS COMMUNICATION DEVICESAugust 2001November 2006Allow6040NoNo

Appeals Overview

No appeal data available for this record. This may indicate that no appeals have been filed or decided for applications in this dataset.

Examiner HASHEM, LISA - Prosecution Strategy Guide

Executive Summary

Examiner HASHEM, LISA works in Art Unit 2692 and has examined 64 patent applications in our dataset. With an allowance rate of 92.2%, this examiner allows applications at a higher rate than most examiners at the USPTO. Applications typically reach final disposition in approximately 31 months.

Allowance Patterns

Examiner HASHEM, LISA's allowance rate of 92.2% places them in the 77% percentile among all USPTO examiners. This examiner is more likely to allow applications than most examiners at the USPTO.

Office Action Patterns

On average, applications examined by HASHEM, LISA receive 1.69 office actions before reaching final disposition. This places the examiner in the 48% percentile for office actions issued. This examiner issues fewer office actions than average, which may indicate efficient prosecution or a more lenient examination style.

Prosecution Timeline

The median time to disposition (half-life) for applications examined by HASHEM, LISA is 31 months. This places the examiner in the 36% percentile for prosecution speed. Prosecution timelines are slightly slower than average with this examiner.

Interview Effectiveness

Conducting an examiner interview provides a +12.5% benefit to allowance rate for applications examined by HASHEM, LISA. This interview benefit is in the 53% percentile among all examiners. Recommendation: Interviews provide an above-average benefit with this examiner and are worth considering.

Request for Continued Examination (RCE) Effectiveness

When applicants file an RCE with this examiner, 40.5% of applications are subsequently allowed. This success rate is in the 90% percentile among all examiners. Strategic Insight: RCEs are highly effective with this examiner compared to others. If you receive a final rejection, filing an RCE with substantive amendments or arguments has a strong likelihood of success.

After-Final Amendment Practice

This examiner enters after-final amendments leading to allowance in 65.0% of cases where such amendments are filed. This entry rate is in the 86% percentile among all examiners. Strategic Recommendation: This examiner is highly receptive to after-final amendments compared to other examiners. Per MPEP § 714.12, after-final amendments may be entered "under justifiable circumstances." Consider filing after-final amendments with a clear showing of allowability rather than immediately filing an RCE, as this examiner frequently enters such amendments.

Petition Practice

When applicants file petitions regarding this examiner's actions, 28.6% are granted (fully or in part). This grant rate is in the 20% percentile among all examiners. Strategic Note: Petitions are rarely granted regarding this examiner's actions compared to other examiners. Ensure you have a strong procedural basis before filing a petition, as the Technology Center Director typically upholds this examiner's decisions.

Examiner Cooperation and Flexibility

Examiner's Amendments: This examiner makes examiner's amendments in 1.6% of allowed cases (in the 74% percentile). This examiner makes examiner's amendments more often than average to place applications in condition for allowance (MPEP § 1302.04).

Quayle Actions: This examiner issues Ex Parte Quayle actions in 16.9% of allowed cases (in the 92% percentile). Per MPEP § 714.14, a Quayle action indicates that all claims are allowable but formal matters remain. This examiner frequently uses Quayle actions compared to other examiners, which is a positive indicator that once substantive issues are resolved, allowance follows quickly.

Prosecution Strategy Recommendations

Based on the statistical analysis of this examiner's prosecution patterns, here are tailored strategic recommendations:

  • Consider after-final amendments: This examiner frequently enters after-final amendments. If you can clearly overcome rejections with claim amendments, file an after-final amendment before resorting to an RCE.
  • RCEs are effective: This examiner has a high allowance rate after RCE compared to others. If you receive a final rejection and have substantive amendments or arguments, an RCE is likely to be successful.

Relevant MPEP Sections for Prosecution Strategy

  • MPEP § 713.10: Examiner interviews - available before Notice of Allowance or transfer to PTAB
  • MPEP § 714.12: After-final amendments - may be entered "under justifiable circumstances"
  • MPEP § 1002.02(c): Petitionable matters to Technology Center Director
  • MPEP § 1004: Actions requiring primary examiner signature (allowances, final rejections, examiner's answers)
  • MPEP § 1207.01: Appeal conferences - mandatory for all appeals
  • MPEP § 1214.07: Reopening prosecution after appeal

Important Disclaimer

Not Legal Advice: The information provided in this report is for informational purposes only and does not constitute legal advice. You should consult with a qualified patent attorney or agent for advice specific to your situation.

No Guarantees: We do not provide any guarantees as to the accuracy, completeness, or timeliness of the statistics presented above. Patent prosecution statistics are derived from publicly available USPTO data and are subject to data quality limitations, processing errors, and changes in USPTO practices over time.

Limitation of Liability: Under no circumstances will IronCrow AI be liable for any outcome, decision, or action resulting from your reliance on the statistics, analysis, or recommendations presented in this report. Past prosecution patterns do not guarantee future results.

Use at Your Own Risk: While we strive to provide accurate and useful prosecution statistics, you should independently verify any information that is material to your prosecution strategy and use your professional judgment in all patent prosecution matters.