Privacy Policy
IRONCROW LLC is dedicated to protecting your privacy. This privacy policy describes how we collect, use, and protect information when you use our services.
1. Information We Collect and Process
We collect and process the following types of information:
a) Account Information: username, email address, and account credentials necessary for creating and maintaining your account
b) Technical Data: IP address, browser type, device information, and other technical identifiers typically stored in website server logs
c) User Preferences: Custom settings such as profanity lists and document parsing logic (e.g., how to find your claims)
d) Patent Documents and LLM Conversations: As detailed in Section 2 below
2. Patent Document Processing and Data Retention
It is important to understand that:
a) In most cases, patent documents are processed transiently only to produce requested results (e.g., proofreading results for N-Spec or response shells for OA-Shell)
b) The only exception is the LLM Sandbox, where if you explicitly choose to save a conversation, both the chat history and any associated documents will be retained until you choose to delete them
c) Any saved LLM Sandbox conversations and documents are encrypted in transit and at rest, and are never reviewed by humans or used to train machine learning algorithms
d) For all other services, patent documents are automatically deleted after processing is complete
e) We do not use your patent documents to train models or improve our services
f) All patent document processing occurs exclusively on U.S.-based servers through Amazon Web Services
3. How We Use Your Information
We use collected information solely for:
a) Providing and maintaining IRONCROW SERVICES
b) Processing payments and billing
c) Account management and customer support
d) Website functionality and security through essential cookies
We do not:
a) Use your data to improve our services
b) Share your information with third parties except as necessary to provide services
c) Store or analyze patent document content beyond the scope described in Section 2
4. Third-Party Services and Security
We use reputable third-party services and implement industry-standard security measures:
a) Amazon Web Services (AWS) for secure document processing
b) Encryption of data in transit and at rest
c) Regular security assessments and monitoring
d) Strict access controls and authentication requirements
All third-party services are governed by their respective privacy policies and terms of service.
5. Your Rights and Control
You have the right to:
a) Access your account information
b) Delete any saved data at any time through your account settings
c) Request account deletion
d) Opt-out of communications
e) Control retention of LLM Sandbox conversations and associated documents
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes via email or through our services.
7. Contact Information
For privacy-related inquiries, please contact:
IRONCROW, LLC
1410 NW Johnson St. Ste 201
Portland, OR 97209
Email: wschlecht@ironcrowai.com
Last Updated: 3/22/2025